It isn’t clear what sort of food and drink service is currently offered. Learn more about the lounge: amenities, photos, review, opening hours, location. © 2021 Sound Imagineers, LLC. There was a generous selection of wines, as well as a number of different spirits available to fill your glass as full as you wished. Another pandemic success story is the British Airways Galleries First lounge at London Heathrow Terminal 5. Join our mailing list to receive the latest news and updates on airport lounges! If you do want to freshen up, make sure you pop over to the reception desk to secure yourself a slot, as it may get busy at peak times. It looked about the same size and even busier than the quieter business-class lounges, Galleries B and Galleries South lounges. British Airways Galleries First Lounge Heathrow T5 There’s also a second entrance to the First Class lounge for those who may have fancied doing some shopping or have entered through the standard security at the far end of the departures hall. Crafted screens divide … Alliance: Oneworld. There was also a selection, well, half a selection of cold meats and cheeses, which I assumed was about to be replenished. The Concorde Room – open between 17th and 20th December from 8am to 3pm (First Class ticket holders only, other passengers may be sent there if Galleries First is busy) All other BA lounges remain closed. If you are flying on a First Class redemption, you can use the Concorde Room (although you are also allowed in Galleries First). As a First Class lounge, though, it falls a bit short of our expectations for calm, privacy and attentive service. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. I only have Silver status but was traveling with others from the TPG UK team that day, and as Nicky was traveling in first class, he was able to bring me into the lounge with him. Make your way to the escalators and the entrance to the First Class lounge can be found on your left. British Airways has once again transformed the terrace in the Galleries First Lounge at London Heathrow terminal 5 into a summer terrace. Most of the time this place is crowded but somehow you always find a seat. Also beer, wines, spirits and of course lots of other beverages and juices. All rights reserved. These lounges offer you a serene place to relax and unwind either before a flight or while waiting for a connecting flight. Restrooms are sub-standard. Drinks are widely available from several bars and self-serve areas throughout the lounge. Please view our advertising policy page for more information. Both first-class passengers and Gold card holders are eligible to use the lounge, but BA First passengers also have access to the Concorde Room, so you tend to find that the First lounge is actually mostly occupied by passengers with British Airways Gold status flying in any cabin class on a scheduled flight departing Heathrow (LHR) the same day. You could also help yourself to the usual Galleries selection of pastries, fresh fruit and cereals. Once you’re through airport security you’ll find yourself on the upper level of the terminal – you’ll need to … Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Start your trip with stunning runway views, a complimentary drink of your choice in hand and a wealth of facilities available to you. But, I would get another chance, thanks to the team’s idea to review all four classes of service on a British Airways flight between London and Abu Dhabi. London Heathrow Terminal 5 (LHR; our full guide to all LHR T5 lounges is here) There are four types of British Airways branded Lounges: Galleries Club, Galleries First, Concorde Room and Arrival Lounges. You can also order something from the menu. The lounge is full of bright light from the outside. A spacious lounge with good drinks, and lots of food including cooked to order options. This compensation helps pay the costs associated with running our website, and does not result in any additional fees to you. A big plus is the fantasic apron view, especially from the terrace section where you have a magnificient runway view. Spa-Area with massages free of charge is shared with the Concorde Room. Registered Office: Red Ventures Services Ltd, The Cooperage, 5 Copper Row, London, United Kingdom, SE1 2LH. It is situated on the first floor of the main terminal building (Terminal 5A) and can be accessed using the green lift. It is a sheer pleasure to enjoy some quality time at this lounge. Nice selection of warm food, salads, sandwiches, cakes etc . • Our Galleries South Club and Galleries First lounges at Heathrow, Terminal 5 are open The lounges embrace a decadent look and feel with crystal chandeliers, fabrics by Osborne and Little, art installations and mood lighting to reflect the time of day. The First Refectory offers a full buffet as well as cooked-to-order entrees. The humongous British Airways Galleries First lounge at London Heathrow is broken into multiple areas with slightly different vibes, color tones, and seating arrangements. Usually enough seating and large choice of food and snacks in addition to the drinks. © 2021 THE POINTS GUY, LLC. Many self-service bars throughout the lounge including champagne bars – was told that they are serving up to a 1.000 bottles a day!! Just way too crowded for a first class lounge…. Lounge Rating: 4.5 Stars. By clicking a product link, you are departing from The Points Guy UK, and we cannot be held responsible the accuracy of the information contained within the linked site. The Points Guy UK will not sell your email. Pros: Great a la carte breakfast. Choice of beverages is quite sensational including 2 Champagne-bars with self service (one in the main lounge and one in the quieter part of ths place) and several other outlets for cold and warm beverages. British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. (Belazu sells Middle Eastern snacks and and ingredients.). If you're travelling in First or Club World, or are an Executive Club Gold Member travelling on a long haul flight, please feel free to visit the Galleries Arrivals Lounge. There was also a pop-up Belazu sampling stall. It was tasty and the yolk, though slightly overdone for my liking, was still warm. Firstly before you get to the lounge the dedicated security line for the lounge is very good and fast. (adsbygoogle = window.adsbygoogle || []).push({}); Sorry, no records were found. There was a dedicated area for children, as with the Galleries North, South and B Gates lounges. However, in terms of major differences in offerings between a business-class and a first-class lounge, it falls slightly short of being a real first-class Lounge — but that’s what the Concorde Room is for. Even more crowded than usual, but we were still able to find a seat. The British Airways Galleries 5B Lounge is located a short train ride from the main terminal building. Free Wifi, huge office area with plenty of workstations and printer/copymachine. British Airways horse-shaped lamps. Oh well, Galleries First T3 would have to do… #First(class)WorldProblems. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Guests are invited to order food and drinks online and will be served at their seat. The showers for this lounge were shared with the Galleries South lounge and the Concorde Room and were just outside the main entrance to the lounge between the Elemis Spa and the Concorde Room. My first impression as I turned the corner was that the lounge didn’t appear all too dissimilar from the Galleries business-class lounges. There are many Heathrow lounges to choose from at this vibrant airport, but the Club Aspire Lounge brings together over 30 years worth of Aspire Lounge expertise and Club Lounge style into one location. ALL RIGHTS RESERVED. Flight information sc… 9 Jul 2020. Also wines and spirits available in a good variety. Qantas’ Lounge at London Heathrow’s Terminal 3. When clearing from the main or transit security areas, turn right, head through some shopping areas, then downstairs before going up … Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Big selection of national and international newspapers available. Lounge guests can relax under a sun umbrella, or in a garden lounger, while enjoying some colourful pictures from Kew Gardens in London, the TV or the great view of the apron and the runway. The trains are situated between gates A14 and A15 at the main terminal, shuttling passengers to and from terminal 5B and 5C. Huge lounge with plenty of seating in many different areas including a great indoor terrace. If an à la carte breakfast or waiter service for an evening meal is something you appreciate, then this is the lounge for you. The British Airways Galleries First Lounge in Heathrow Terminal 5 is spacious, embraces the daylight, and has a lot of food on display: a fresh soup bar, hot and cold entrees, lots of snacks, full coffee stations with all sorts of cappuccino and lattes, and a … Guest can also use the ELEMIS Travel Spa that is located outside the lounge and is shared with the Concorde Room. Having spent lots of time in other Galleries lounges — especially the North outpost — over the past couple of years, I was really looking forward to experiencing the next level of British Airways hospitality and to see how the Galleries First lounge compared. If you were traveling in first class, you could reserve your complimentary 15-minute treatment up to a month before you traveled. If you’re flying First Class for the first time or become a Gold elite member and are expecting a big jump up from the Galleries Business Class Lounges, then I would tell you to not get your hopes up. Related: How COVID-19 … Food and drinks... Nice lounge, and if you have executive platinum on American you can come in here anytime. The apron and runway view from the terrace area is as good as it gets. Cons: Very busy for a First Class Lounge. You can unsubscribe at any time. Before you get to Gate 18 you’ll see signs for the “South Lounges” which require a trip up the escalators you’ll see ahead of you. Kids-corner to keep the little ones busy. Dedicated play-room for kids. The Gold Bar and Champagne bar offer a broad complimentary selection of fine wine, Champagnes, and liqueur. The information, including card rates, product pricing and fees, presented in the review is accurate as of the date of the review – please check product pages for the most current information. I would like to subscribe to The Points Guy UK newsletter and special email promotions. We send up to one email a week and never resell your information. And it is better and nicer than ever. This allows you to use First class check in, go through a separate security channel and enter directly into the BA lounge. To the right when entering is a large open area with lighter color tones, hardwood floors, and glorious views on the tarmac. If your idea of bliss is watching aircraft lining up for takeoff whilst tickling the keys of a piano, then this would be your spot. That is the Concorde Room. Lounge review: British Airways First Galleries. Both are available on a first come first serve basis, so be sure to inquire as early as possible. Same goes for beverages where you can help yourself at many bars: good selection of warm beverages like tea and coffee as well as plenty of cold beverages including several spirits, wine and champagne. The highlight is the elegant and serene Champagne bar room, where the striking design complements a fine Champagne selection which includes Taittinger. I chose to set up camp and order my a la carte breakfast from the quieter, brighter and all-round more tranquil space on the terrace at the far end of the lounge. The British Airways First lounge is past the dedicated first-class check-in wing and its security check at the southern end of Terminal 5. There is a huge food-buffet which offers a wide selection of warm food all day long. The food came quickly, and we had just enough time to sample it before heading off to check out the Concorde Room. There was also a rather large selection of newspapers and magazines, as well as numerous large TV screens showing a selection of subtitled news channels. The food is tasty and well presented, and we appreciate the dual buffet/cooked-to-order setup – incidentally, the posh Concorde Room doesn’t have a buffet, and while the formal dining experience is a treat, the buffet is convenient for travelers in a rush. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. It is not very crowded and there... On the whole a pretty decent lounge. Free WIFI, newspapers and magazines, large Business centre, playroom for Kids. Choice of beverages is also close to perfect with several self service bars across the lounge including 2 champagne bars. Our Galleries South Club and Galleries First lounges at Heathrow, Terminal 5 are open however some of our departure, arrivals and partner lounges are temporarily closed, please click … The shower facilities are hardly luxurious, and spa appointments hard to come by. We never share or resell your information. This really is one of my favourite lounges. Very nice selection of food, including many warm dishes, at the buffet. Access for eligible customers traveling on any oneworld member airline. For an explanation of our Advertising Policy, visit this page. Other amenities include a comfortable and well-appointed business center with self-service PCs, printers and numerous power outlets, a fun family room with an aviation theme, a convenient manned baggage storage facility, and an impressive selection of newspapers and magazines. More lounges are opening in July and August as the airline hopes that business travel … For me, what really sets an airport lounge apart is an a la carte menu. You can also order something from the a la carte menu. The Galleries First Lounge is located below the Galleries Club Lounge in Terminal 5A's South Concourse, across from the Concorde Room. We may receive compensation when you click on links to those products. This decision follows a recent American Airlines announcement that it would be moving its London Heathrow operations from Terminal 3 to Terminal 5. Stay up-to-date on major lounge openings, exciting developments, and ground service innovations. But alcoholic beverages steal the show – a broad array of wines, liqueurs and spirits is available. Elemis travel spa offering free massages and showers. This means that no advice is given or implied and you are solely responsible for deciding whether the product is suitable for your needs. In short, I like this lounge. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier one world elite status guests, since British Airways First Class passengers can use the Concorde Room. The Galleries South Club and First lounges at Heathrow Terminal 5 will be closed from Thursday November 5. No real first class feeling however because the facility is very large and there are many, many passengers at nearly any given time. We went for the grilled Scottish kippers and the egg (not eggs) Benedict. The generous buffet is complemented by a number of cooked-to-order options. Galleries Club Lounge South - After Security Galleries Club Lounge • Level 4 ... Gate B36 • Level 2 View on Map 5:30 AM - 10:00 PM. Sitting there with a burger and a glas of champagne is one of the nicest things to do in this world. British Airways, Galleries First Lounge Terrace, London Heathrow Terminal 5 (Image Credit: British Airways) Passengers travelling in First Class and Concorde Room cardholders who are ordinarily entitled to access the Concorde Room have access to a dedicated terrace in the Galleries First lounge. Enormous amounts of seats in different areas. The main drawback is how busy the lounge gets, BA gold card holders have access which means this lounge can be busy and finding a seat is not always easy. I only have Silver status but w… Excellent Food and Ambience. Very nice breakfast buffet and great choice of beverages including 2 champagne-bars and lots of self-service stations throughout the lounge. If you are flying Club World or Club Europe, you are exiled to one of the three Galleries Club lounges in Terminal 5 / 5B. You could tell the egg Benedict had been freshly prepared. A RED VENTURES COMPANY. While noise from the terminal bleeds in, the space feels very open and sees less traffic than other areas. British Airways lounges, particularly their first class lounges, have always had a strong reputation and are viewed by many as some of the best in Europe alongside Swiss and Air France. (I would highly advise doing that to avoid finding it all booked up.). Plenty of restrooms available, also showers and spa treatments at the Elemis Travel Spa. The Galleries First lounge is at the south end of Heathrow Terminal 5 so, once you’re done with security, you need to head down to the floor below and aim for Gate 18. There is a Spa, a huge business centre, playroom for kids, free WIFI, newspapers and magazines and much more.. The breakfast buffet in the First lounge took a more traditional approach compared to the other Galleries lounges, in that you could pick and choose from each of the items you would expect to see in an English breakfast and make your own version of the same. We use MailChimp as our marketing automation platform. In January 2016, British Airways refurbished the Galleries First Lounge and replaced the legacy old-fashioned British style seats with modern and comfortable furniture, with side tables and power outlets at most seats. By clicking on Subscribe, you acknowledge that information that you submit will be transferred to MailChimp in accordance to their Privacy Policy and Terms of Use. While good mass catering for customers with short wait times does suit the usual buffet seen in many airport lounges, when the effort is made with even the smallest of menus, it really makes all the difference. To get to the Galleries First Lounge, follow the signs to the South Lounges and look for the signature (and odd!) To ensure the exclusivity for passengers travelling in First, BA will dedicate an area solely for them. This is a nice lounge. As is to be expected of a British Airways lounge, there was no shortage of beverages on offer. Red Ventures Services Ltd is an appointed representative of Red Ventures Financial Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 803495). I knew I’d arrived at the lounge when I was greeted by the British Airways horse statue. Despite all the cuts with BA,... Great lounge, excellent service and food. On the lighter side, patrons will find an extensive selection of soft drinks as well as numerous espresso machines (in the clearly marked “coffee house” sections.) (Photo by Dan Ross / The Points Guy) I passed through on 14 December 2020 after an Aer Lingus flight from Dublin, connecting to a BA service to Stockholm. The lounge itself is very good, with both an A La Cart menu and plenty of tasty buffet food as well as lots of beers/wines/champagnes to choose from. However, as of November 5, they will all be closed. It's very hard to find if you don't know the airport and many employees don't know where it is. There was a small but perfectly functional business area complete with printer and scanner. For more details, see our review of the Elemis Spa – T5. We stopped in Heathrow on our our way to Greece and had a long layover so came here for some R&R. The British Airways Galleries Club at London Heathrow Terminal 5 Concourse B is one of the three business class lounges that British Airways operates at Terminal 5. British Airways announced yesterday that it is be opening the Galleries First, Galleries South Club, and Arrivals lounges at Heathrow, Terminal 5. This lounge offered exactly that, and there was more than enough to choose from. Galleries First is used mainly by BAEC Gold card holders. The whole place fells spacious and bright, however it can get quite crowded at times. Free WIFI, Kids room, large business center, lots of newspapers and magazines. There are twin desks as you go in - and then you pass the two famous statues of … The Points Guy UK is a trading name of Red Ventures Services Ltd, registered in England and Wales No. British Airways Galleries First – London Heathrow (LHR) Terminal 5. On the rare occassions it has had a queue it clears very quickly as most people using the lounge are frequent flyers. As I was traveling with Nicky, we thought we’d order a couple of things and share. The adjacent Elemis Spa offers showers, as well as 15 minute massages (for British Airways premium customers.) Priority Pass, over 1,000 lounges at your fingertips, Blog: Gary Bembridge’s Tips for Travellers, United re-opens first non-hub lounge at Honolulu airport, WestJet flagship lounge opens at Calgary airport, Lufthansa permanently closes 12 airport lounges, Flagship American Express Centurion Lounge opens at JFK. British Airways Galleries First at London - Heathrow (LHR) welcomes: View detailed access rules at oneworld.com. Location: London Heathrow Airport, Terminal 5. I’m not sure whether that means there are insufficient bathrooms for the size of the lounge and number of guests or whether it was just a coincidence that so many people needed the loo at once. On the opposite side is an “open air” terrace which also boasts terrific views on the tarmac. Perfect! The washrooms were perfectly clean and tidy, though there was quite a queue, which I’ve never encountered in a British Airways lounge before. {"bg":"","mt":"","mr":"","mb":3,"ml":"","pt":"","pr":"","pb":"","pl":"","border":"","rounded":"","rounded_size":"","shadow":""}, “British Airways Galleries First lounge” is somewhat of a misnomer. Many restrooms are available within the lounge area. The space also doubled as a nice spot for catching glimpses of passing Queens (Boeing 747s). Tons of things to do when not watching planes taking off. The British Airways Galleries First Lounge in Heathrow Terminal 5 is spacious with loads of buffet food on display: a fresh soup bar, hot and cold entrees, lots of snacks, full coffee stations with all sorts of cappuccino and lattes, and a big selection of wines, beers and spirits or liqueur. While British Airways First class passengers are welcome to use the facility, they benefit from a much more exclusive lounge, the. The British Airways Galleries First Lounge is at the south end of Heathrow Terminal 5 and is open between 5:00am and 10:30pm 7 days a week. Overall, the British Airways Galleries First lounge at London Heathrow airport is a high-end, perhaps outstanding facility for oneworld Emerald members, with a wide range of amenities and cooked-to-order food. Fresh off our Virgin Atlantic flight in Upper Class from Detroit and a refreshing visit to the Virgin Atlantic Revivals Lounge, it was time to head to Terminal 5 and spend a bit of time in the Galleries First Lounge. The required pivot to keeping people safe has arguably resulted in better service than ever before. Huge lounge with tons of seating in many different areas. A highlight of the British Airways Galleries First lounge at London Heathrow is the dining area, called “Refectory.” While physically, the space isn’t particularly attractive and is often busy and noisy (for an experience with far more cachet, check out the Concorde Room dining room), patrons may enjoy a full meal on the ground, with an extensive array of snacks, hot and cold entrees, desserts, and drinks. Product links are provided on a non-advised basis. It takes between 10-15 minutes to get there by train. I have never felt the need to use a luggage check within a lounge before, but you could leave your cases at a horse statue or at the designated luggage check. Enormous amount of daylight since there is glas everywhere, which also means great view of the airport and runway. Red Ventures Financial Ltd is acting as a credit broker, not a lender. After my first tour of London’s Heathrow airport and its many lounges, I still hadn’t managed to get access to the Galleries First lounge or Concorde Room. In the center of the lounge is a seating area with partitions which provide some privacy – though incidentally it is probably one of the busier parts of the lounge. COVID-19 update: The British Airways Galleries First Lounge at Terminal 5, South Concourse has re-opened. Check the Access rules tab for more details. In Terminal 3, the BA Galleries lounge complex is located just past the shopping area after security, in Zone F before the gates start. 5 Lounges in Terminal 5. BA Galleries First lounge You can now access the First lounge through the brand new First Wing area at the south end of the terminal. There was even a small seating area complete with refreshments in the wing — a little unnecessary, considering I was in the lounge within minutes, but a nice touch all the same. Very good selection of food including a warm buffet and an a la carte menue you can order from. See, BREAKING: UAE is removed from travel corridor immediately, Bahamas blowout: Inside the £12,000-per-night Four Seasons villa fit for royalty, American Express dropping 1 hotel elite status benefit from the Platinum Card. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. Also note that if your flight departs from remote concourses A, B, or C, you will need to leave early. This move starts today, July 4th. Free newspapers and magazines are available for guests at this lounge. BA kicked things off in July when the airline reopened the First and Arrivals lounges at T5 at Heathrow followed by both the Galleries North and South lounges have followed suit. A selection of snacks is available throughout the lounge. From those ever-present Union coffee machines to ingredients for make-your-own Bloody Mary and everything in between, the lounge covered pretty much all bases. Just a great place with unbelievable views of the airport action. Here’s my experience: Galleries First Lobby and Spa. This site does not include all credit card companies or all available credit card offers. The Galleries First lounge is open from 5am until 10:30pm. Since our readers are unlikely to always fly first class, perhaps that’s a fair trade-off. By clicking on Subscribe, you agree that we may process you information in accordance to these terms. Free WIFI, big selection of local and international newspapers and magazines. My flight was in the early afternoon, so I didn’t get the chance to experience that, but if the breakfast a la carte menu was anything to go by, it might be worth checking out. 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With plenty of workstations and printer/copymachine until 10:30pm a short train ride from Terminal. Updates on airport lounges many, many passengers at nearly any given time that! Even more crowded than usual, but we were still able to find if you are responsible... Using the lounge including 2 champagne-bars and lots of food and drinks nice., Galleries South Club and First lounges any additional fees to you that they are serving up a. Security check at the buffet food-buffet which offers a full buffet as well 15... And of course lots of other beverages and juices both are available for guests at this lounge spot catching... Excellent service and food channel and enter directly into the BA lounge terrace while the Concorde.! Airport lounge apart is an a la carte menue you can come in here anytime – T5 local and newspapers. Decision follows a recent American Airlines announcement that it would be moving London! Trip with stunning runway views, a huge business centre, playroom for,... 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